Refund policy
30-Day Money-Back Guarantee
At EyeRelief Pro, your satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request a full refund within 30 days of receiving your order.
Eligibility:
- Item must be returned in its original condition and packaging
- Request must be made within 30 days of delivery
- Defective or damaged items are eligible for a free return
How to Request a Refund:
Contact us at our store email with your order number and reason for return. We will respond within 24-48 hours with return instructions.
Refund Processing:
Once we receive and inspect the returned item, your refund will be processed within 5-7 business days to your original payment method.
Note: Return shipping costs are the customer's responsibility unless the item arrived defective or damaged.